A few things you might be wondering.

Panorama capture lets you grab content that scrolls beyond the viewport — vertically, horizontally, or both. One screenshot for an entire spreadsheet, infinite canvas, or long form, no matter how it scrolls.

HiDPI export preserves the native device pixels Chrome captured. On Retina or 4K displays, your screenshot is not flattened down to standard resolution — text and fine details stay sharp.

AI Reading slices your long screenshot at 2880-pixel chunks and packs them as a no-compression ZIP. When you drop the chunks into ChatGPT or Claude, the LLM backend doesn't re-compress them, so text stays sharp enough to read. See the AI Reading page for the full story.

Yes. Panorix keeps annotations editable in saved files, so you can reopen a capture later and adjust details without flattening everything into pixels.

Go to your Account page and click Manage subscription. You can cancel auto-renewal, update your payment method, and view billing history there. Cancelling auto-renewal does not immediately remove Pro access. Your Pro features remain available until the end of the paid period.

Refunds: If Panorix Pro does not work well for your needs, contact us at hi@panorix.app with your order email and a brief description of the issue. Full refund requests are generally accepted within 7 days of your initial purchase. After 7 days, refund requests are reviewed case by case. Cancelling auto-renewal does not automatically refund your current payment. A full refund removes Pro access, while a partial refund or extended Pro access usually keeps your Pro access active.

Use Manage subscription on the Account page. It opens the Lemon Squeezy customer portal, where you can view billing history, update your payment method, and manage auto-renewal.

Your subscription will not renew, but your Pro access remains active until the end of the paid billing period. Cancelling auto-renewal does not automatically refund your current payment.

Not at the moment. Panorix Pro is a yearly subscription that renews automatically unless cancelled. We do not currently support account balance, prepaid credits, or buying multiple years in advance. If you keep your subscription active, your Pro access will renew automatically without interruption.

Please contact us at hi@panorix.app with your order email and a brief description of the issue. We will try to investigate and improve the product. If a serious product issue affects your main use case, we may offer a fix, a workaround, extended Pro access, a partial refund, or a full refund depending on the situation. When requesting a refund, please include your order email, the website or page where the issue happened, and a short description or screenshot if possible.